RelyaBeta

Help Center

Getting Started

What is Relya?

Relya is a place to chat with AI companions designed to feel consistent, personal, and engaging over time.

Each companion has their own personality, communication style, interests, and way of connecting.

Relya companions are AI-generated personalities, not real people.

How do companions work?

Each companion has a distinct personality and way of interacting.

They respond based on the current conversation, their personality, what they remember about you, and the history you've built together.

That means the same topic can feel very different depending on the companion you're talking to.

How do I start chatting?

Getting started is simple.

  1. Create an account or sign in.
  2. Browse the available companions.
  3. Choose the companion you'd like to meet.
  4. Open the chat and talk naturally.

There are no special commands or prompts required. Your first conversation will begin with a greeting from the companion, and you can take it from there.

How do I install Relya on my device?

You can install Relya directly from your browser without downloading it from an app store.

Go to Settings and look for the Install Relya option. If installation is available on your browser and device, select Install Relya and follow the prompt.

Once installed, Relya will appear on your device like an app and can be opened directly from its icon.

Are companions real people?

No. All Relya companions are AI-generated personalities.

They are designed to communicate naturally, remember useful information, and maintain continuity over time, but they are not real people and are not controlled by humans.

Can I talk to multiple companions?

Yes. You can talk to different companions and switch between conversations whenever you want.

Each companion has their own conversation history, memory, and personality.

How do I choose a companion?

Explore their profiles and choose whichever personality feels most interesting to you.

There is no best companion. Some are more playful, reserved, direct, warm, confident, curious, or independent. You can always try more than one.

Conversations & Photos

What can I talk about?

You can talk naturally about your day, interests, relationships, goals, ideas, entertainment, personal experiences, or whatever is on your mind.

Each companion responds in their own style, so the same topic may develop differently with different companions.

Can I send photos to my companion?

Not at the moment.

Relya currently accepts text messages from users. Uploading photos directly into a conversation is not currently supported.

Can companions send photos?

Yes.

Depending on your plan and the conversation, companions can share photos from their existing photo libraries. Some plans also support personalized photo requests.

Some photo interactions may also happen naturally when they fit the conversation.

How do I ask my companion for a photo?

Ask directly in the chat and explicitly include a word such as photo, picture, image, or selfie—or the equivalent in your language.

You can write your request in any of Relya's supported languages.

  • Send me a photo.
  • Show me a selfie.
  • I want to see a picture.
  • Do you have any photos from yesterday?

Messages such as “Show me” or “Let me see” will not request a photo unless you explicitly mention a photo, picture, image, or selfie.

Are companion photos real?

No. Relya companions are fictional AI personalities, and the photos they share depict fictional characters rather than real people.

Companion photos may be created or generated using artificial intelligence. Personalized photos are generated based on your request and the companion's established appearance.

Because AI-generated images can vary, photos may occasionally contain visual inconsistencies, inaccuracies, or differences in details such as facial features, clothing, anatomy, or surroundings.

Any resemblance to a real person is coincidental.

Why won't my companion send me a photo yet?

Photo availability can depend on the type of photo, your plan, and the context of the conversation.

If a photo isn't available, Relya will let you know when relevant.

Can I request a specific photo?

Yes. Premium Plus includes personalized photo requests.

Personalized photos are generated specifically from your request while keeping the companion's established appearance.

Availability and results can vary depending on the type of request and the current conversation.

What are personalized photos?

Personalized photos are AI-generated images created specifically from your request while keeping the companion's established appearance and identity.

They are different from photos selected from a companion's existing photo library.

Why can personalized photos take longer?

Personalized photos are generated specifically for your request, so they may take longer to appear than photos from an existing library.

Generation time can vary depending on the request and current processing time.

Why can explicit personalized photos look different or distorted?

Relya cannot guarantee the visual quality or anatomical accuracy of explicit images.

These requests may result in distortions or other visual inconsistencies in the human body.

Which plan includes personalized photo requests?

Personalized photo requests are available with Premium Plus.

Other photo features may be available on different plans.

Why might a personalized photo request not be available?

Some personalized photo requests may not be available or may not produce the exact result you expected.

Availability and results can vary depending on the request, the conversation, and the image-generation process.

Do personalized photos have usage limits?

Yes. Personalized photo generation is subject to usage limits based on your plan.

If you reach your limit, Relya will let you know in the chat, and additional photo packs may be available.

Can companions send photos without me asking?

They can in some situations.

A companion may naturally decide to share a photo when it fits the conversation and the feature is available.

Can I have voice conversations?

Not at the moment.

Relya currently focuses on text conversations.

Memory & Continuity

How does memory work?

Relya companions can remember useful information from your conversations so future interactions don't always start from zero.

Memory works automatically in the background. It helps companions maintain continuity across conversations, but it is not a perfect transcript of everything you've ever said.

What can my companion remember?

A companion may remember information that can make future conversations more personal and continuous, such as:

  • Your name or preferred nickname
  • Interests and preferences
  • Important events you've shared
  • Goals or plans
  • People or pets you've mentioned
  • Other details that may matter in future conversations

Not every message becomes a memory, and companions may occasionally remember something imperfectly.

Does my companion remember everything?

No. Not every message becomes a memory.

Companions may occasionally forget something, misunderstand a detail, or remember something imperfectly. Memory is designed to improve continuity, not provide perfect recall.

Do different companions share memories about me?

No. Each companion's memory is separate.

What one companion knows or remembers does not automatically become another companion's memory.

Can I edit or delete individual memories?

Not at the moment.

Memory is currently managed automatically. More user controls over memory may be added in the future.

Does my companion know when time has passed?

Yes. Your companion can notice how much time has passed between conversations and use that naturally when you talk again.

Coming back after a few minutes is different from coming back after several days or weeks.

They can recognize that time has passed without forgetting who you are or what they already know about you.

This is a sense of elapsed time, not a perfect calendar or clock.

Languages

What languages does Relya support?

Relya currently supports:

  • English
  • Spanish
  • Italian
  • French
  • Portuguese
  • German
How does Relya choose my language?

Your browser language is used as the starting language when possible, including for the companion's initial greeting.

After that, your companion follows the supported language you're currently using in the conversation.

Can I switch languages during a conversation?

Yes. You can naturally switch between any of Relya's supported languages while chatting.

You do not need to change a setting first.

What happens if I write in an unsupported language?

Relya will show you a notice explaining that the language is not currently supported.

The companion will not continue the conversation in that unsupported language, and you can rewrite the message in one of the supported languages.

Plans & Subscriptions

Do I need a subscription to chat?

No. You can use Relya without a paid subscription.

Paid plans offer additional access and features.

What's the difference between Free, Premium, and Premium Plus?

Each plan offers a different level of access to conversations, companions, and photo features.

You can compare exactly what's included with each plan on the Plans page.

Are there usage limits?

Some Relya features, including messages and photos, have usage limits depending on your plan.

If you reach a limit, Relya will let you know in the chat.

Can I buy more messages or photos?

Yes. Additional message and photo packs may be available if you need more than what's included with your plan.

Why am I seeing an upgrade message in chat?

You may see a notice when you reach a usage limit or request a feature that isn't included in your current plan.

Your conversation does not disappear or reset when this happens.

Privacy & Safety

Are my conversations private?

Your conversations are not public and are not visible to other Relya users.

Conversation and account data may be processed as necessary to operate features such as chat history, memory, safety, and service improvement.

For full details about how data is collected, stored, and used, please refer to the Privacy Policy.

Who can access my conversations?

Access to conversation data is limited.

Authorized personnel or service providers may access certain information when necessary to operate, secure, maintain, investigate, or improve the service, in accordance with the Privacy Policy.

Can I report a companion response?

Yes. Companion messages include a reporting option.

You can use it if a response feels unsafe, inappropriate, misleading, repetitive, low quality, or inconsistent with the companion's personality.

How do I report a technical problem?

Use Contact Support from the Help Center if you experience a bug, technical issue, or anything that does not seem to be working correctly.

When possible, include:

  • A description of the issue
  • The companion you were talking to
  • What happened before the issue occurred
  • A screenshot, if available

Providing more context helps us investigate the issue more quickly.

For support, please contact: support@relyaapp.com

Can I delete my data?

You can delete your account and associated account data.

Some information may be retained when required for legal, security, fraud-prevention, or operational reasons, as explained in the Privacy Policy.

Account

How do I create an account?

Select Sign Up and create an account using one of the available sign-in methods.

Once you're signed in, you can start conversations and keep your chat history across sessions.

Can I sign in with Google?

Yes. If you created or connected your account using Google, you can continue signing in with Google.

I forgot my password. What do I do?

If you use email and password, select Forgot password from the sign-in screen and follow the instructions sent to your email.

If you sign in through Google, your Google account manages that login.

How do I change my password?

Go to Settings, open the Profile tab, and find Change password.

Enter your current password, choose a new one, and select Save Changes.

Your new password must contain at least 8 characters and one special character.

How do I delete my account?

You can delete your account from your account settings.

Deleting the account can permanently remove your conversations, memories, profile information, and other associated data.

This action cannot be undone.